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First of all, i am really proud of being a part of Mahindra & Mahindra family. It gives me immense pleasure to be an owner of Mahindra XUV 500 W10. I am writing this mail to express my satisfaction towards Anant cars, Bannerghatta road, Bangalore.
The one thing that truly makes you guys stand out from other Mahindra dealers in Bangalore is CUSTOMER SERVICE. Be it my first visit at your showroom to check out the car or the delivery process, everything was on par with excellence. Be it the infrastructure, the people, the service guys or the car itself, they gave me no room to complaint.
Over the past few years i have been to various showrooms and had an interaction various sales officers from Maruti to Mercedes-Benz. But there is one person who deserved a special mention here. Its Mr. Mahesh who was my sales officer. He wasn't one among those sales officers who would take you for a test-drive, help you with finance options and deliver the car. Mahesh was in constant touch with me since i had first planned to buy an XUV in the month of September 2015. But with various rumors of face-lift around the corner, i decided to wait for the best and i am really happy with my decision. With being in constant touch for over 10 months with Mahesh and rating my level of satisfaction with him as Excellent would just be an understatement. He helped me understand the car much better than anyone else, he was with me for the entire super exhaustive PDI in the blazing hot sun which lasted over 3 hours and answered very precisely to very query of mine. He helped me to make my insurance buying process completely hassle-free. At a point when the car was allotted in my name but due to professional constraints i had to travel to New Delhi and a single phone call to him made sure that the vehicle be delivered to the next waiting customer ad i shall take the vehicle from the next batch. When i told that I'll be requiring a long-ish test drive of the car he promptly agreed to it unlike other dealer's/manufacturer's sales officers who come up with infinite reasons to avoid it. His role was not only limited to delivery of XUV, but later on when i had issues with Infotainment system, he made sure that i waited for no more than 1 hour for the response and no more than 20 hours for the replacement of the entire infotainment system. To sum it up, my level of satisfaction with Mr. Mahesh is BEYOND EXCELLENCE, in other words OUTSTANDING. A well deserved 10/10.
Special thanks to Mr. Praveen(Sales Manager) who was very helpful from day1 till date and responded to infinite queries and even stayed back after his office hours to show the demo of the vehicle to my family. He even made sure that i don't face a single roadblock in the entire buying process and made it completely hassle-free. A well deserved 10/10.
The delivery process was simply superb! I felt like i just bought a brand new red Ferrari. From cutting the cake to freebies provided, it is one of those moments that i will cherish throughout my life.
I have already refered Anant cars, Bannerghatta road, Bangalore to 4 of my office colleagues because you truly deserve it.
I have mentioned so much that a rating wouldn't be necessary but if at all i had to, it would definitely be a truly deserved 10/10 without a doubt! :)
Last but definitely not the least, a special thanks to each and every staff member of Anant cars, Bannerghatta road, Bangalore for making me feel so great.
PS : I made a right choice to opt for Anant cars, which is 12 kms from my residence while another Mahindra dealer is very close to my house.
I am Prabhu Sankar, a proud owner of the new age XUV 500 (KA03 MW 5050).
Just wanted thank you and your team Mr Aiyyappa , Mr.Vinayak & Mr.Jagadish on my recent experience with them in acquiring my new age XUV500. I never expected that the procees of exchanging my Chevy Cruze with the new age XUV500 will be this much hasslefree and rapid, but your team made it happen!!. All started on 19/06/15, one my friend has opted for new age XUV500 with you, I just asked him casually will they exchange my Cruze..., The next few days your team was bang on at my doorstep and sorted out everything including my loan documentaion,( beleive it, my loan get sanctioned within two days from SBI !!!), my cruze has been picked up for the agreed price next day, and my new XUV500 was ready for delivery on 26/06/15!!.( I took delivery on 29th due to my fancy number request.!).
Still I cant believe the fastness of all the things happened and I sincerely thank you and your team for the effort and quality of service they provided till the car was handedover to me.
I would like to thank you and your team for such a wonderful experience and will surely recommend Anant Cars to my friends.
I am Prashant Chandangoudar, a proud owner of the new age XUV 500 (KA05 MR 8998).
Just wanted to take a moment out to let you know what a commendable job your team is doing in exceeding customer expectations at Anant Cars - Bannerghatta Road. I stay in Whitefield and it made no sense to come all the way to Bannerghatta Road to purchase the car as I knew I had to make several trips to your place until I had my car delivered. But your team turned the tide in your favor.
You are lucky to have employees such as Mr. Dinesh and Mr. Jagadish who influenced my decision to choose Anant Cars over other Mahindra dealers in Bangalore. I had in fact visited India Garage and Sireesh Auto to make inquiries, however I was totally disappointed with their service. I was neither given any importance nor was I explained about the vehicle in detail to my satisfaction.
Dinesh and Jagadish surely know the pulse of the customer and possess great knowledge from both sales and finance perspective. I had booked my vehicle on 6th June 2015 and took the delivery on 12th June 2015. Turnaround time of 6 days is simply admirable. The entire process right from booking, getting the loan approved, arranging the vehicle for PDI prior to registration and taking delivery was totally seamless.
Lastly, I also liked the way Mr. Shashank took me through all the features of XUV in detail and at times repeating some of the points multiple times as I didn't get it right the first time. He was probably doing that process for the 6th time that day but was full of energy and smiles at all times. Needless to say, my family was also totally impressed with the overall experience of purchasing the XUV at your dealership.
I would like to thank you and your team for such a wonderful experience and will surely recommend Anant Cars to my friends and family.
Hi Team Anant Cars,
I'm R.Muniramu, a proud owner of the New Mahindra Scorpio (White, 2WD) purchased on 5th June, 2015 from your showroom located at Bannerghatta road. I'm writing this email to express my satisfaction with the service offered by the executive Mr. Santhosh. This young man constantly followed up with me for about 4 months before I bought the car and also took a very good care of me while I booked it. More than 10 people had to approve the car which I bought and I don't have a count of the number of times I visited the store before I purchased the car. Every time I had my people visiting the showroom asking for various information about the car, he has such good patience that he answered them all. He made the whole experience of buying a car, lot more happier.
I'm sure to recommend Mr. Santhosh and Anant Cars, Bannerghatta road to the 3 friends of mine who are at the verge of buying the XUV 500 and Scorpio. He certainly deserves a pat on the back!
All the best to you guys and request you to keep up the good service and have a lot more happy owners of the beasts from MAHINDRA.
I would like to share my experience with Anant Cars in delivering my New Age XUV 500 W10. I have been waiting for almost more than year for this vehicle. I must say that Lokesh was constantly in touch with me through out this tenure.
I would like to personally thank Mr. Lokesh and Mr. Vinayak for ensuring that the car was delivered on the promised date, though there was some cheque clearance issue from the bank on day of delivery. However, both Lokesh and Vinayak went out of their way to ensure that all the nitty-gritty issues are fixed to get my XUV delivered on time.
Also Mr. Jagadeesh not only ensured that I get the best interest rate but also hassle free loan processing without any running around.
Delivery experience too was very amazing and memorable. I would like to thank Mahindra for producing such an amazing car and all the Anant car staff members for their courteous approach and service. Look forward to similar service and experience in the future too,